Terms & Conditions

Welcome to Zarluxe Jewels. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. About Us

Zarluxe_Jewels by Sadaf is a signature jewellery brand inspired by timeless traditional royal designs, beautifully reimagined with a modern touch. Each piece reflects elegance, heritage, and contemporary sophistication—created for those who love to carry the charm of the royal era with a graceful, modern expression.

2. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

Product colors may slightly vary due to screen settings and photography lighting.
Handmade or natural stone jewellery may have slight variations in color, texture, or finish.
We reserve the right to modify or discontinue products without prior notice.

3. Pricing & Payments

All prices are listed in AED unless otherwise stated.
Prices may change without prior notice.
Payments must be completed before order processing and shipment.
We accept secure payment methods available on our website.

We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.
Customers are responsible for providing accurate shipping details.
Zarluxe Jewels is not responsible for delays caused by customs, courier services, or incorrect addresses.

Any customs duties or import taxes applicable outside the UAE shall be the customer’s responsibility.

5. No Return, No Exchange Policy

All sales made through Zarluxe Jewels are final.

We do not accept:

Returns
Exchanges
Refund requests

Customers are encouraged to carefully review product descriptions, sizes, materials, and images before placing an order.

Orders once placed and confirmed cannot be cancelled or modified.

6. Intellectual Property

All content on this website including:

Logos
Product images
Designs
Graphics
Text
Branding

are the intellectual property of Zarluxe Jewels and may not be copied, reproduced, or used without written permission.

7. User Conduct

By using our website, you agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Upload harmful software or malicious content
Misuse our website or services

We reserve the right to restrict or terminate access for users violating these terms.

8. Limitation of Liability

Zarluxe Jewels shall not be liable for:

Indirect or incidental damages
Loss of profits or business
Delays or interruptions beyond our control
Allergic reactions due to metal sensitivity

Customers are advised to review product materials before purchase.

9. Privacy

Your use of our website is also governed by our Privacy Policy regarding the collection and use of personal information.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising under these terms shall be subject to the jurisdiction of UAE courts.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with a revised effective date.