Return/Exchange Policy
At Zarluxe Jewels, we take pride in offering carefully curated jewellery pieces with attention to quality and detail.
Please read our policy carefully before making a purchase.
No Returns or Exchanges
We do not accept:
- Returns
- Exchanges
- Refunds
- Order cancellations
All sales are final.
Once an order has been placed and confirmed, it cannot be modified, cancelled, returned, or exchanged under any circumstances.
Product Information
Customers are advised to carefully review:
- Product descriptions
- Sizing details
- Material information
- Product images
before completing a purchase.
Minor variations in color, texture, or finish may occur due to lighting, screen settings, or the handmade nature of certain jewellery pieces.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with:
- Your order number
- Clear photos of the item and packaging
We will review the issue and assist accordingly at our discretion.
Contact Us
For any questions regarding this policy, please contact:
Zarluxe Jewels
Founded by Sadaf Khan
United Arab Emirates
Email: zarluxejewels@gmail.com
Phone: +971 523616276