Term of Service

Welcome to Zarluxe Jewels. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing from Zarluxe Jewels, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and any other policies posted on our website.

If you do not agree with these terms, please do not use our website or services.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We strive to provide accurate product descriptions, pricing, and images. However:

Product colors may vary slightly due to screen settings and lighting.
Certain jewellery pieces may have slight variations due to craftsmanship or materials.
Prices are subject to change without prior notice.

We reserve the right to modify or discontinue products at any time.

4. Orders & Payments

All orders are subject to acceptance and availability.
Payment must be completed before order processing and shipment.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or policy violations.

In the event of cancellation after payment, any applicable refund will be processed through the original payment method.

5. No Return or Exchange Policy

Zarluxe Jewels does not accept returns, exchanges, or cancellations.

All sales are final.

Customers are advised to carefully review product descriptions, sizes, and materials before placing an order.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.

Zarluxe Jewels is not responsible for delays caused by:

Courier services
Customs clearance
Incorrect shipping details
Circumstances beyond our control

Customers are responsible for any applicable customs duties or import taxes.

7. Intellectual Property

All website content including:

Logos
Product images
Jewellery designs
Graphics
Text
Branding materials

are the property of Zarluxe Jewels and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Upload harmful or malicious content
Interfere with website functionality

We reserve the right to suspend or terminate access for users violating these terms.

9. Limitation of Liability

Zarluxe Jewels shall not be liable for:

Indirect or incidental damages
Loss of profits or business opportunities
Delivery delays beyond our control
Allergic reactions or skin sensitivities caused by jewellery materials

Customers are responsible for reviewing product materials before purchase.

10. Privacy

Your use of our website is also governed by our Privacy Policy regarding the collection and use of personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of UAE courts.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page with a revised effective date.